Privacy Policy for SmartCall
Last Updated: 2024-07-25
Welcome to SmartCall. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application, SmartCall (the "App").
1. Information We Collect
a. Information You Provide to Us
- Account Information: When you create a SmartCall account, we may collect your name, email address, phone number, and a password.
- Voice Recordings: The App's core functionality involves recording your voice to create personalized messages. These recordings are stored securely on your device and on our servers to deliver the scheduled calls.
- Contacts: To schedule calls, you will need to grant the App access to your device's contacts. We only use this information to allow you to select recipients for your voice messages.
b. Information We Collect Automatically
- Usage Data: We collect information about how you use the App, such as the features you access, the frequency and duration of your sessions, and your interactions with our notifications.
- Device Information: We may collect information about your mobile device, including the device model, operating system version, unique device identifiers, and mobile network information.
- Call Logs: For the purpose of providing delivery status and history, we may track whether a scheduled call was successfully delivered, answered, or missed.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Service: To create and manage your account, record and deliver your voice messages, and provide you with customer support.
- To Improve Our App: To understand how our users interact with the App, identify areas for improvement, and develop new features.
- To Communicate with You: To send you important updates, security alerts, and administrative messages.
- For Security and Fraud Prevention: To protect the security of our App and our users, and to prevent fraudulent or unauthorized activity.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
- For Legal Reasons: We may disclose your information if required by law, such as in response to a subpoena, court order, or other governmental request.
- To Protect Our Rights: We may share information to protect the rights, property, or safety of SmartCall, our users, or the public.
4. Data Storage and Security
Your voice recordings and personal data are stored on secure servers. We implement a variety of security measures, including encryption and access controls, to protect your information from unauthorized access, use, or disclosure.
Voice recordings are permanently deleted from our servers after the scheduled call has been delivered.
5. Your Choices and Rights
- Access and Update: You can access and update your account information at any time within the App.
- Data Deletion: You can delete your account and associated data from within the App. When you delete your account, all your personal information and voice recordings will be permanently removed from our systems.
- Contact Permissions: You can manage the App's access to your contacts through your device's settings.
6. Children's Privacy
SmartCall is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@smartcall.com